Welcome to SHR AUTOSENSOR TECH LIMITED (“SHR AUTOSENSOR”, “we”, “us”). By accessing and using our website (www.reed-relay.com) and purchasing our products, you agree to the following terms and conditions.
1. General and Seller Identity
These terms apply to all visitors, users, and customers of www.reed-relay.com. We reserve the right to update these terms at any time; the version published on this page at the time of your order applies to that order.
Seller: SHR AUTOSENSOR TECH LIMITED
Address: No. 18 Hangchuan Road, Hangtou Town, Pudong New District, Shanghai, China
US mailing address: 27 Georgian Cir, Newark, DE 19711, USA
Email: [email protected]
Phone: +86 137 6157 1029
2. Products and Orders
- All product specifications are subject to change without notice.
- Product images are for reference only; actual products may vary.
- Orders are subject to acceptance and availability. A contract is formed when we confirm your order in writing (including by email or order confirmation page).
- We reserve the right to refuse or cancel any order, for example in case of pricing errors or stock unavailability; if we cancel an order you have paid for, we will refund the full amount paid for that order.
3. Product Information and Datasheets
Datasheets and technical documents on this Site are provided for product selection and preliminary design. Ratings and dimensions can vary by exact option code and configuration. For production projects, the final signed drawing and the specifications confirmed in our written quotation prevail over website content in case of any discrepancy.
4. Pricing and Payment
All prices are quoted in USD unless otherwise specified. Prices do not include shipping, taxes, or duties unless expressly stated at checkout or in the quotation. Payment terms are specified in individual quotations. We accept PayPal, Stripe, and bank transfer. For online sample orders, payment is taken at checkout through our payment providers.
5. Shipping and Delivery
Shipping methods, lead times, and delivery terms are described in our Shipping & Delivery policy. Delivery dates are estimates unless a fixed date is confirmed in writing.
6. Returns and Refunds
Returns, refunds, and warranty claims are handled under our Refund and Returns Policy.
7. Warranty
Our products are warranted against defects in materials and workmanship for 12 months from the date of shipment, or for the longer period specified in the individual product datasheet. This warranty does not cover damage caused by misuse, modification, improper installation, or operation outside the specified ratings. The warranty remedy — repair, replacement, or credit — is described in the Refund and Returns Policy.
8. Consumer Rights
If you purchase as a consumer (for purposes outside your trade or business), nothing in these terms limits or excludes any mandatory statutory rights you have under the law of your country of residence, including, for EEA consumers, the 14-day right of withdrawal described in our Refund and Returns Policy and statutory conformity guarantees for goods.
9. Intellectual Property
All content on this website, including text, graphics, logos, product images, and technical specifications, is the property of SHR AUTOSENSOR and is protected by copyright laws.
10. Limitation of Liability
To the maximum extent permitted by law, SHR AUTOSENSOR shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability toward consumers under mandatory law.
11. Privacy
How we collect and use personal information is described in our Privacy Policy and Cookie Policy.
12. Governing Law
These terms are governed by and construed in accordance with the laws of the People’s Republic of China. This does not deprive consumers of the protection of mandatory provisions of the law of their country of residence.
13. Contact
For questions regarding these terms, contact us:
Email: [email protected]
Phone: +86 137 6157 1029
Address: No. 18 Hangchuan Road, Hangtou Town, Pudong New District, Shanghai, China
US mailing address: 27 Georgian Cir, Newark, DE 19711, USA
Last updated: November 2026